Returns & Exchanges
At Leya Doll, we want you and your little ones to be completely happy with your purchase. If you are not satisfied, you can return or exchange your items within 30 days of delivery provided they are in original, unwashed condition.
Initiate Your Request
Contact our customer support team with your order number and the reason for your return to receive a Return Authorization.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original state.
Ship the Item
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing